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Wiingy Secure – ensuring risk free tutoring for new tutors
Payment process for tutors
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Tutor no-show policy
Trial lesson status guide
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Performance & metrics
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How trial lessons are assigned
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Multiple tutor listings
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Student interaction & management
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First trial lesson guide
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Supertutor program
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Track your Supertutor status
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Become a Wiingy Supertutor
Booking & scheduling lessons
Booking via referral link
After your free trial lesson
Booking a free trial lesson
Scheduling a free trial lesson
Finding tutors on Wiingy
Coordinating lesson times
Wiingy’s perfect match guarantee
Canceling your lesson
Renewing your lessons
Rescheduling your lesson
Lesson experience & feedback
Referring a friend to Wiingy
How to leave a tutor review
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Free trial lesson expectations
Viewing your trial booking details
Learning progress & usage
Lesson validity period
Transferring unused lessons
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Profile management
Managing app notifications
Adding an alternate email
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Managing your student profile
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Lesson management & payment
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Lesson payment schedules
Making payments for lessons
Student support & communication
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Wiingy learning options
Troubleshooting lesson issues
Reporting a tutor listing
How Wiingy works for students
How tutors & students are matched