Track your Supertutor status
Maintaining Supertutor status on Wiingy ensures priority demo lesson assignments, increased student engagement, and higher earning potential. Tracking your performance helps you stay on top of key metrics and retain your Supertutor designation.
Why tracking your Supertutor status matters
Supertutors receive priority for trial lessons, greater earning potential, and exclusive incentives. Regularly monitoring your status helps you:
- Identify areas for improvement in student engagement, demo conversions, and renewals.
- Optimize your scheduling and lesson quality.
- Take proactive steps to maintain high tutor performance metrics.
For a full breakdown of the Supertutor program, see Become a Wiingy Supertutor.
How to check your Supertutor status
You can track your Supertutor status by:
- Accessing the performance dashboard: Log in to the Wiingy Tutor Portal and navigate to the Performance section.
- Reviewing your key metrics: Check demo conversion rates, student renewal percentages, and average ratings.
- Ensuring compliance with Supertutor criteria: Compare your stats against Supertutor requirements listed in How to maintain Supertutor status.
Key performance metrics
To retain your supertutor status, you must meet these key metrics:
- Demo conversion rate: Convert at least 40% of trial lessons into paid lessons.
- Student renewal rate: Ensure that at least 40% of students continue lessons after their initial package.
- Student ratings: Maintain an average rating of 4.8 out of 5.
- Tutor no-show (TNS) rate: Keep your TNS rate below 1% to avoid penalties.
- Refund and tutor change requests: Maintain low refund and change requests to improve credibility.
For more details on performance tracking, visit How and when you will get paid as a Wiingy tutor.
Improving your Supertutor status
If your performance is below the Supertutor threshold, take the following actions:
- Increase demo conversion rates: Engage students effectively and personalize trial lessons. Read Conducting effective trial lessons: a guide for a tutor.
- Encourage student renewals: Provide structured learning plans and track progress. See How to track student progress.
- Maintain high lesson ratings: Ask for student feedback and adjust teaching methods as needed.
- Avoid lesson cancellations and no-shows: Stick to your scheduled lessons. Learn about the Tutor no-show policy.
What happens if you lose Supertutor status
If you fail to meet Supertutor criteria, you will be temporarily removed from the program. To regain status:
- Identify performance gaps: Use the performance dashboard to see where improvements are needed.
- Increase lesson completions: Boost your engagement and maintain consistent lesson quality.
Tutors are re-evaluated monthly, so focus on improving performance metrics.
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