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How to accept trial lesson requests as a tutor

Accepting trial lesson requests promptly increases your chances of securing new students and improving your tutor performance score. Handling requests efficiently ensures a smooth tutoring experience for both tutors and students.

Why accepting trial lessons quickly is important

Responding to trial lesson requests promptly provides several benefits:

  • Higher chances of student conversion: A quick response shows professionalism and commitment.
  • Increased priority for future demo assignments: Tutors with faster response times may receive more demo lesson opportunities.
  • Better tutor performance rating: Consistently accepting trial lessons contributes to a higher tutor ranking.

To optimize trial lesson opportunities, keep notifications enabled. Learn more in Manage notifications.

How to accept a trial lesson request

On the Wiingy Mobile App:

  • Open the Wiingy Tutor App on your Android or iOS device.
  • Navigate to the Demos section.
  • Find the new demo lesson request.
  • Click Accept to confirm your availability.

Note: Accepting trial lesson requests is only available through the Wiingy Mobile App. Wiingy does not send notifications or allow trial lesson management through the tutor portal.

Best practices for handling trial lessons

To make the most of your trial lesson:

  • Confirm your availability before accepting the request.
  • Prepare a structured lesson plan to engage the student effectively.
  • Follow up with the student after the lesson to encourage enrollment. Learn more in What a tutor has to do after a trial lesson.
  • Ensure high lesson quality to increase student retention and renewal rates.

For additional strategies on maximizing trial lesson conversions, read How trial lessons are assigned.

Troubleshooting acceptance issues

If you’re unable to accept trial lesson requests, try the following:

  • Check app permissions: Ensure notifications are enabled for the Wiingy app in your device settings.
  • Reinstall the app: If the issue persists, uninstall and reinstall the Wiingy Tutor App.
  • Ensure a stable internet connection: Poor network conditions may prevent request updates.
  • Complete the Wiingy training guide: Some features may be unavailable if you haven’t completed the Wiingy Tutor Training Guide.

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