Manage tutor app notifications and alerts
Managing your notifications effectively ensures you stay updated on lesson requests, demo assignments, payout updates, and important platform announcements. Enabling the right notifications helps you respond promptly to students and maximize your teaching opportunities.
Types of notifications
Wiingy provides different types of notifications to help you manage your tutoring experience:
- Demo lesson requests: Alerts when you receive a trial lesson request. Learn more in How to accept a trial lesson request.
- Lesson reminders: Notifications for upcoming scheduled lessons to ensure punctuality.
- Payment updates: Alerts when payouts are processed. Read How and when you will get paid.
- Platform announcements: Important updates about Wiingy policies, features, and tutoring opportunities.
How to enable or disable notifications
Wiingy does not send notifications through the tutor portal. Notifications can only be managed through the Wiingy Mobile App.
On the Wiingy Mobile App:
- Open the Wiingy Tutor App on your Android or iOS device.
- Go to your device Settings > Notifications.
- Locate Wiingy Tutor App and toggle notifications on/off based on your preference.
Turning off notifications is only available through your device settings.
Why notifications are important
Staying updated with notifications helps tutors:
- Respond to demo requests quickly to secure more students. Learn more about How trial lessons are assigned.
- Avoid missed lessons by receiving timely reminders.
- Stay informed about platform updates that may affect tutoring policies or payment structures.
Troubleshooting notification issues
If you’re not receiving notifications, try the following:
- Check app permissions: Ensure notifications are enabled for the Wiingy app in your phone settings.
- Reinstall the app: If the issue persists, uninstall and reinstall the Wiingy app.
- Check your email spam folder: Sometimes, email notifications may be filtered as spam.
- Ensure your Wiingy training is complete: Some notifications are prioritized for tutors who have completed the Wiingy Tutor Training Guide.
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