How to manage your Wiingy profile as a student
Your Wiingy profile is essential for ensuring a personalized and efficient learning experience. By keeping your profile up to date, you help Wiingy match you with the right tutors and get the most out of your lessons.
How to manage your profile
Managing your profile on Wiingy is quick and easy. Follow these steps to update your details:
- Log in to your Wiingy account: Open the Wiingy app or go to the Wiingy website and log in using your credentials.
- Go to ‘Profile’: Once logged in, navigate to the Profile section, which is usually found in the menu under your account settings.
- Edit your information: In the profile section, you can edit various personal details to ensure your profile is up to date.
For further help with logging in and accessing your account, refer to How to create a Wiingy account as a student.
What information you can update in your profile
Wiingy allows you to update the following details in your profile to ensure that your learning experience is tailored to your needs:
- School/University name: Update the name of the school or university you’re currently attending. This helps tutors understand your academic level and subject focus.
- Grade: If you’re a student in a specific grade level, you can update your grade to ensure that tutors are aware of the level of learning you require.
- Specialization: If you have a specific area of interest or subject specialization, you can add or update this information to match you with the right tutor for your goals.
- Guardian details: If you’re a younger student, you can add your guardian’s contact information so they can stay informed about your progress and lessons.
- Timezone: It’s important to set the correct timezone in your profile so that Wiingy can match you with tutors who are available during your preferred times. This ensures smooth scheduling without conflicts.
For more on how we match you with tutors based on these details, see How tutors are matched with students on Wiingy.
What to do if you face issues updating your profile
If you run into any issues while updating your profile, here’s how to resolve them:
- Check your login credentials: Make sure you’re logged in to the correct account to update your details.
- Verify your email: If you need to change your email address, refer to How to create a Wiingy account as a student for the steps on how to do this.
- How to contact Wiingy support for tutors: If you encounter any technical issues, reach out to Wiingy support through the Help & Support section for assistance.
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