Add an alternate email to your Wiingy student account
Adding an alternate email to your Wiingy account ensures you stay connected and receive important updates. This is especially useful if you prefer to use a secondary email or want to ensure that you don’t miss any critical communication regarding your lessons, payments, or updates from Wiingy.
How to add an alternate email
To add an alternate email to your Wiingy account, follow these easy steps:
- Open the Wiingy app: Log in to your Wiingy account on the Wiingy app on your mobile device.
- Go to the ‘You’ button: Tap on the You button located at the bottom right corner of the app. This will open your account settings and profile options.
- Select Student Profile: From the You menu, tap on Student Profile.
- Add your alternate email: In the Account Settings section, find the option to Add Alternate Email. Enter the email address you’d like to add and save the changes.
For further details on managing your account settings, refer to How to edit your account settings on Wiingy.
Why adding an alternate email is useful
Adding an alternate email is a great way to ensure that you:
- Stay connected: Ensure you don’t miss important updates, lesson notifications, or communication from Wiingy.
- Backup communication: In case there’s an issue with your primary email, your alternate email acts as a backup to receive notifications.
- Update your account: It helps keep your account more flexible and makes it easier for Wiingy support to reach you when needed.
For more on managing your communication preferences, refer to Manage your notifications.
What to do if you face issues adding an alternate email
If you encounter any problems when adding your alternate email, here’s what to do:
- Check your login status: Ensure you are logged into the correct account to add or update your email details.
- Verify the email address: Make sure the alternate email you are adding is valid and formatted correctly.
- How to contact Wiingy support for tutors: If you still have trouble adding an alternate email, reach out to Wiingy support through the Help & Support section in the app for assistance.
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