Managing your notification preferences ensures you stay updated about your lessons, messages from your tutor, and other important updates. You can simply keep your notifications on for the wiingy application, and you will start receiving notifications. you can manage how and when you receive notifications, allowing you to stay informed.
How to manage your notifications
To manage your notification preferences, follow these steps:
- Open the Wiingy app: Log in to your Wiingy account on the Wiingy app with your registered email ID.
- Go to the Profile : Tap the You button at the bottom right corner of the app. This will lead you to your profile and account settings.
- Select ‘App Settings’: Under the You menu, click on App Settings.
- Manage your notifications: In the App Settings section, you’ll find options to control and customize which notifications you’d like to receive. You can choose to receive notifications for lesson reminders, updates on tutor messages, and important promotions and updates from Wiingy.
If you need further assistance with managing your account settings, see How to modify your profile settings on Wiingy.
Types of notifications you can manage
Wiingy offers multiple types of notifications that you can update based on your preferences:
- Lesson reminders: This type gives reminders of your upcoming lessons. This ensures you don’t miss a lesson and keeps you on track of learning. To monitor lesson timings, see How to reschedule a lesson with your tutor.
- Tutor availability: You can get notifications when your tutor is available, this also allows you to not miss any notices about your lessons and get your class scheduled at the most convenient times.
- Promotions and updates: This section informs you about special offers, new features, or any updates from Wiingy platform. You can manage these alerts based on your preferences.
- Lesson updates: This section allows you to receive alerts if there are any changes in timings for your scheduled lessons, such as cancellations or rescheduling. For more on how to stay updated on class scheduling, see How to manage your profile at Wiingy as a student.
Steps to follow if you face issues managing notifications
If you encounter any issues with managing your notifications, here’s what you can do:
- Check your notification settings: Confirm whether you’ve selected the correct notification preferences to receive prompts about lessons, tutor availability, and promotions.
- Update your preferences: If you aren’t receiving the notifications you need, click on App Settings and adjust your choices.
- How to contact Wiingy support : If the issue persists with your notification settings, you can reach out to Wiingy support via the Help & Support section in the app for further assistance.
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