Manage tutor app notifications and alerts.
Turning on your notifications ensures that you stay updated on demo requests, payout updates, and important platform announcements. Enabling the notifications helps you respond quickly to students and maximize your teaching opportunities.
Types of notifications
Wiingy sends different types of notifications to help you manage your tutoring experience:
- Demo lesson requests: Alerts when you receive a trial lesson request. Learn more in How to accept a trial lesson request.
- Lesson completion updates: Get an update on the duration of the completed lessons.
- Platform announcements: Important updates about Wiingy policies, features, and new guidelines.
How to enable or disable notifications
Wiingy does not send notifications through the tutor portal. Notifications can only be managed through the Wiingy Tutor Mobile App. Make sure your notifcations are enabled to receive all the notifications.
On the Wiingy Tutor Mobile App:
- Open the Wiingy Tutor App on your Android or iOS device.
- Go to your device Settings > Notifications.
- Set your location on Wiingy Tutor App and toggle notifications on/off based on your preference.
Turning off notifications is only available through your device settings.
Why notifications are important
Staying updated with notifications helps tutor to:
- Respond to demo requests quickly to get more students. Learn more about How tutors can get trial lessons
- Stay informed about platform updates that may affect tutoring policies or payment structures.
Fixing notification issues
If you’re not receiving notifications, try the following:
- Check app permissions: Ensure notifications are enabled for the Wiingy Tutor app in your phone settings.
- Reinstall the app: If the issue still continues, uninstall and again install the Wiingy Tutor app.
- Ensure your training is complete: Some notifications are prioritized for tutors who have completed their Quick Help Guide from the app.
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