Managing your Wiingy profile ensures a personalized and efficient learning experience. Keeping your profile up to date helps Wiingy match you with the right tutors and get the most out of your lessons.
How to manage your profile
Managing your profile on Wiingy is quick and easy. Follow these steps to update your details:
- Log in to your Wiingy account: Open the Wiingy app or go to the Wiingy website and log in using your credentials.
- Go to ‘Profile’: Once you are logged in, navigate to the Profile section, which is usually found in the menu under your account settings.
- Edit your information: In the profile section, you can edit your details to ensure your profile is up to date.
For further help with logging in and accessing your account, refer to How to create a Wiingy account as a student.
What information can you update in your profile
Wiingy allows you to update the following details in your profile.
- School/University name: Update the name of the school or university you’re currently attending. This helps tutors understand your academic level and subject focus.
- Grade: To ensure that tutors understand the level of learning you require, you can update your grade accordingly.
- Specialization: To understand a specific area of interest or subject specialization, you can add or update this information to match you with the right tutor to fulfill your requirements.
- Guardian details: If you’re a School student, you can add your guardian’s contact information so they can stay informed about your progress and lessons.
- Timezone: It’s important to set the correct timezone in your profile so that you get matched with tutors who are available during your preferred times. This ensures smooth scheduling without conflicts.
For more on how we match you with tutors based on these details, see How tutors are matched with students on Wiingy.
What to do if you encounter issues updating your profile
If you encounter an issue while updating your profile, here’s how to resolve it:
- Check your login credentials: Make sure you’re logged in to the correct account to update your details.
- Verify your email: If you wish to change your email address, check How to create a Wiingy account as a student for further steps.
- How to contact Wiingy support : If you encounter any technical issues, reach out to Wiingy support through the Help & Support section for further assistance.
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