Declining an accepted trial lesson request can lead to a poor experience for the student. Therefore, we always encourage tutors to accept only those demos they are confident about attending.
However, we understand that there may be instances where you need to decline a trial lesson request due to scheduling conflicts or personal availability. In such cases, declining the request well in advance helps ensure a smooth experience for both tutors and students.
When to decline a trial lesson request?
Tutors can decline trial lessons request when:
- Tutor is unavailable during the scheduled time and cannot reschedule.
- The subject requested does not match the tutors expertise or the requirement is not clearly mentioned.
- There is a conflict with tutors existing tutoring schedule.
If tutor frequently need to decline trial lessons, consider adjusting your availability. Learn more in How to manage notifications.
Steps to Decline a Trial lesson request
Declining a trial lesson request is easy and simple and must be done promptly to avoid a negative impact on your profile.
- Open the Wiingy Tutor’s App on your Android or iOS device.
- Navigate to the Demo section.
- Select the request you wish to decline.
- Select Decline and give an appropriate reason for the denial.
Note: Declining a request must be done through the Wiingy Tutor App. Tutors cannot decline a request through the Wiingy Tutor Portal.
Impact of declining trial lessons
Declining a request can impact the student’s experience, but we understand that sometimes situations arise where a tutor may need to do so. However, frequent declines may:
- Lower tutors priority for future demo lesson requests.
- Impact tutors response rate and tutors performance score.
- Delay student placements, affecting their learning experience.
To maximize opportunities, tutors are asked to keep their availability updated and respond to trial requests as soon as possible.
Learn about How trial lessons are assigned.
Was this helpful?
You might also like
Wiingy Secure – ensuring risk free tutoring for new tutors
Starting your tutoring journey with Wiingy should be rewarding and free of financial risks. We understand the challenges new tutors face, which is why we’ve introduced Wiingy Secure, a protective measure to ensure that tutors can focus on teaching without worrying about lost income due to cancellations or no-shows. Here’s everything you need to know […]
What to do when a student cancels a lesson
Occasionally, students may need to cancel a lesson. Understanding how to handle cancellations helps you, as a tutor, stay professional and keep your schedule running smoothly. This article provides guidance to tutors on what to do if a student cancels a lesson, how to prevent cancellations, and how it affects their earnings and performance metrics. […]
Joining your scheduled lessons as a tutor
Joining a scheduled lessons on Wiingy is quite simple and streamlined, ensuring a smooth learning experience. Whether using the Wiingy Tutor Portal or the Wiingy Tutor App, tutors can easily access their lessons quickly and efficiently. How to join a lesson via the Wiingy Tutor Portal Log in to the Wiingy Tutor Portal: Visit tutors.wiingy.com […]
What to do if you want to stop tutoring any of your student?
If you are unable to continue tutoring a student due to unforeseen circumstances, it’s important to follow the correct process to ensure a smooth transition for the student while maintaining professionalism. Steps to follow if you need to stop tutoring Inform the student in advance: Tutors need to use Wiingy Chat to let the student […]