At Wiingy, we want to make it easy for you to know when your lesson payments are due. After your free trial, you can book and pay for your regular lessons based on your schedule and learning needs. Here’s what you need to know about the payment process.
Payment schedule overview
Once your free trial lesson is complete and you’ve decided to continue with Wiingy, you’ll need to make a payment before your regular lessons begin. Here’s how it works:
- Pre-payment for lessons: All lessons must be paid for upfront before they take place. After you’ve selected your lesson plan or package, Wiingy will send you a payment link that allows you to pay for your upcoming lessons.
- Flexible payment options: You can choose to pay for individual lessons or a package of lessons. Once you complete the payment, your lessons will be scheduled accordingly.
For more details on the payment process, you can refer to How to pay for Wiingy lessons online.
How payments are processed
Payments are processed through secure platforms like PayPal, Stripe, or Razorpay. Here’s what happens once you make your payment:
- Receive the payment link: After your free trial lesson, your academic advisor will provide you with a payment link.
- Complete the payment: Use the payment link to pay for the number of lessons you’d like to book. You can choose from PayPal, Stripe, or Razorpay, depending on your location.
- Confirmation: After processing the payment, you will receive a confirmation email. Your lessons will be scheduled as per the availability you’ve selected.
If you need to manage your payments or view past transactions, you can refer to How to find your payment history on Wiingy.
What to do if you face issues with payment
If you encounter any difficulties during the payment process, here’s how to address them:
- Check payment details: Ensure your payment details are correct, including the card number or PayPal credentials. If the payment isn’t processing, confirm that you’re using a valid payment method.
- Contact Wiingy support: If the issue persists, you can contact Wiingy support for further assistance.
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