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How to maintain Supertutor status

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Achieving Supertutor status on Wiingy is a significant milestone, but maintaining it requires consistent performance. Supertutors benefit from priority demo lesson allotment, higher earning potential, and enhanced profile visibility. Staying on top of key performance metrics ensures you continue enjoying these benefits.

Why maintaining Supertutor status matters

Supertutors receive multiple advantages, including:

  • Priority demo lesson allocation, leading to more student enrollments.
  • Higher earnings through increased lesson bookings and renewals.
  • Greater visibility on Wiingy, making it easier for students to find and book lessons with you.

Learn more about Supertutor benefits in Become a Supertutor.

Supertutor performance requirements

To retain Supertutor status, tutors must meet the following ongoing requirements:

  • Demo conversion rate: Convert at least 40% of trial lessons into paid lessons.
  • Student renewal rate: Ensure that at least 40% of students continue lessons after their initial package.
  • Student ratings: Maintain an average lesson rating of 4.8 out of 5.
  • Tutor no-show (TNS) rate: Keep your TNS rate below 1%.
  • Refund and tutor change requests: Keep these to a minimum to enhance credibility.

To check your performance, visit Track your Supertutor status.

Best practices to maintain Supertutor status

Follow these best practices to keep your status:

1. Maximize demo conversions

2. Improve student retention

  • Provide structured learning plans to encourage long-term engagement.
  • Track student performance to ensure steady progress. See How to track student progress.

3. Maintain high student ratings

  • Seek feedback from students and adapt teaching methods accordingly.
  • Keep lessons engaging and interactive to enhance student satisfaction.

4. Avoid cancellations and no-shows

What happens if you lose Supertutor status

If you fail to meet Supertutor criteria, you will lose your status and associated benefits. To regain your status:

  • Identify performance gaps by reviewing the Performance Dashboard.
  • Improve key metrics like demo conversion rate and student renewals.
  • Reapply for Supertutor status after consistent performance improvement. Tutors are re-evaluated monthly.

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