At Wiingy, we want to ensure that you make the most of each enrolled lesson. Each lesson package comes with a validity period, and the validity period increases as you purchase more lessons, offering you greater flexibility to complete your lessons at your own pace.
What is the lesson validity period?
The lesson validity period is decided based on the lesson package you choose. The more lessons you purchase, the longer the validity period. This ensures you have ample time to complete your lessons and stay on track with your learning goals.
- Shorter validity: If you purchase a smaller lesson package, the validity period is shorter.
- Longer validity: For larger lesson packages, the validity period is extended, giving you more time to finish your lessons.
For more information on lesson purchases, refer to How to buy more lessons after your free trial.
How to check your lesson validity
To keep track of your lesson validity, follow these steps:
- Log in to the Wiingy app: Open the Wiingy app or go to the Wiingy portal and sign in with your credentials.
- Go to ‘My Lessons’: Navigate to the My Lessons section, where you’ll find your lesson schedule and details.
- Check the validity period: In the lesson details, you’ll find the expiration date for your lessons based on the lesson package you’ve purchased.
If you need further help managing your lessons, see How to track your lesson usage on Wiingy.
What to do if your lessons expire
If your lessons expire before you’ve completed them, here’s what you can do:
- Check for renewal options: If you’re approaching the end of your validity period, you can renew your lessons, which will extend the validity period of the enrolled lessons. For more information on renewal, check out How to renew your lessons on Wiingy.
- How to contact Wiingy support for query resolution: If you face any issues with expired lessons, reach out to Wiingy support through the Help & Support section. Our team will assist you in resolving the issue and exploring your options.
For more information on managing your lessons, see How tutors are matched with students on Wiingy.
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