Become a Supertutor on Wiingy
Supertutor program recognizes top performing tutors who consistently provide high-quality lessons and exceptional student experiences. Achieving Supertutor status unlocks benefits such as priority demo lesson assignments, increased student engagement, and higher earning potential.
What is a Supertutor?
Supertutors are Wiingy’s top-rated tutors who meet strict performance criteria and demonstrate expertise in their subject areas. They:
- Have high student renewal rates and strong demo conversion percentages.
- Receive excellent ratings and feedback from students.
- Commit to consistent, high-quality lesson delivery.
Learn more about tutor expectations in Get ready for online tutoring: A Guide for new tutors.
How to become a Supertutor
To qualify for Supertutor status, you must meet the following criteria:
- Demo conversion rate: Convert at least 40% of your last 10 completed demo lessons into regular paid lessons.
- Student renewal rate: Ensure that at least 40% of students continue lessons after their initial booking from your last 10 renewal eligible students.
- Student ratings: Maintain an average lesson rating of 4.8 out of 5.
- Tutor no-show (TNS) rate: Have a TNS rate below 1% (lessons missed without prior notice) in last 30 days.
- Low refund requests: Keep student refund or tutor change requests to a minimum (criteria <1).
For more details on tracking your performance, visit Track your Supertutor status.
How Supertutors are evaluated
Wiingy evaluates tutors monthly to determine Supertutor eligibility based on:
- Demo conversion rates: The percentage of trial students who continue with paid lessons.
- Lesson completion rates: The number of lessons completed per enrolled student.
- Student feedback and ratings: High ratings and positive student experiences play a crucial role.
- Lesson scheduling consistency: Regularly scheduling and attending lessons enhances your status. See How to schedule your free trial lesson on Wiingy.
If you do not meet Supertutor criteria, Wiingy provides performance improvement recommendations to help you qualify in future evaluations.
Benefits of being a Supertutor
Achieving Supertutor status provides several advantages:
- Priority for demo lessons: Supertutors receive more trial lessons, increasing their chances of securing new students.
- Increased earning potential: Higher demo conversion rates and student renewals lead to greater overall earnings.
- Enhanced profile visibility: Supertutors are highlighted in the Wiingy tutor search, making it easier for students to find and book lessons.
- Exclusive rewards and incentives: Performance-based incentives are available for top-performing Supertutors.
To know more about payouts and earning structure, read How and when you will get paid as a tutor.
Maintaining Supertutor status
Supertutor status is reviewed monthly, and tutors must maintain the required performance levels to retain their designation.
To stay a Supertutor:
- Keep demo conversion and student renewal rates above 40%.
- Ensure that lesson ratings stay at or above 4.8.
- Avoid no-shows by keeping TNS below 1%.
- Continue improving your tutoring skills and student interactions.
For a deeper understanding of Supertutor retention strategies, read How to maintain Supertutor status.
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