Wiingy's perfect match guarantee.

We're confident that you'll connect with a tutor who's the perfect match for your needs, but if you feel that the tutor is not as per your expectations, your first hour with a new tutor is protected by Wiingy's Perfect Match Guarantee.

This means that if you feel that your new tutor is not a good fit for your tutoring needs after your first lesson, you can ask Wiingy for a change of tutor. We will not charge you for this first lesson and find a suitable replacement tutor. The first lesson offered by any new tutor (even your replacement tutor) is covered under the Perfect Match Guarantee program.

How can I get a replacement tutor?

You can ask for a replacement tutor simply by connecting with your student success manager or writing to us at hi@wiingy.com.

How long do I have to use my purchased lessons?

1. You are required to use your purchased lessons within 6 months from the date of purchase. You may take a pause and restart your lessons whenever you want within this 6-month window. Note: The unused lessons will automatically lapse post 6 months from the purchase date.
2. Your unused lessons can be swapped with any other subject of your choice. Wiingy provides tutoring in 100+ subjects. For a full list refer to our tutoring topics here

What is the Wiingy refund policy?

If for any reason you decide not to continue with us, you are eligible for a full refund of any unused lessons you have with us.

To be eligible for refunds you must seek a refund within 10 days from the date of purchase of the lesson.

Note: Discounts offered/fee borne by Wiingy to onboard you such as partner payouts will be adjusted from the refund amount as applicable

You need to send an email with details of your refund request to hi@wiingy.com. if you are seeking a refund.